Simple, Transparent Pricing
No hidden fees. No surprise charges. Just R50/month for peace of mind.
Monthly Subscription
Everything you need to track your RAF claim with complete transparency
What's Included:
- Monthly verified claim status updates
- Authorized RAF representation
- Email notification with every new update
- Secure document storage
- Complete update history
- Dashboard access from any web browser
- Customer support via email and phone
- Track multiple claims under one account
- POPIA-compliant data protection
- Cancel anytime - no contracts
Start tracking your claim today
Payment Options
Secure Payments: All payments are processed through PCI-DSS compliant payment gateways. We never store your card details on our servers.
Frequently Asked Questions
Are there any setup fees or hidden charges?
No. The subscription cost is R50 per month with no setup fees, hidden charges, or additional costs. What you see is what you pay.
Can I cancel my subscription at any time?
Yes, absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account dashboard, and you won't be charged for the next billing cycle.
What happens if I miss a payment?
If a payment fails, we'll notify you by email. Your account will remain active for 7 days to allow you to update your payment method. After 7 days, your access to claim updates will be temporarily suspended until payment is received.
Do I pay per claim or per account?
You pay R50 per month for your account, which allows you to track multiple claims. There's no additional charge for adding more claims to your account.
When will I be charged?
Your first payment is due upon registration. After that, you'll be billed monthly on the same date each month. You'll receive a payment reminder 3 days before each billing date.
Can I get a refund if I'm not satisfied?
Refunds are available for duplicate or incorrect charges, unauthorised charges, or where the paid service was not activated or materially unavailable due to a failure within our control. A change of mind after the service has been accessed isn't normally refundable, since Claim Tracker doesn't control RAF claim outcomes or timelines. See our Refund Policy for the full detail, or email claimtracker@ssgroup.tech.
Is the price going to increase?
We're committed to keeping our pricing affordable. If we need to adjust pricing in the future, existing subscribers will be notified at least 30 days in advance and your rate will be protected for 3 months.
Do you offer discounts for annual payments?
Currently, we only offer monthly subscriptions. However, we're exploring annual payment options with discounts. Subscribe to our newsletter to be notified when this becomes available.
Why R50/Month?
We believe claim tracking should be affordable for every South African. Here's what your R50 covers:
- Staff Time: Our team dedicates time to contact the RAF on your behalf
- Verification: Every update is manually verified through official channels
- Technology: Secure hosting, encryption, and data protection infrastructure
- Support: Customer service team available to assist you
- Compliance: POPIA-compliant systems and legal compliance costs
Your peace of mind is worth it. For less than the cost of a fast-food meal, you get monthly verified updates on your claim.
Compare: DIY vs Claim Tracker
| Task | DIY (Do It Yourself) | Claim Tracker |
|---|---|---|
| Contact RAF for updates | Hours on hold, multiple calls | We handle it for you |
| Wait time for response | Days or weeks (if at all) | Monthly verified updates |
| Track update history | Manual notes and records | Digital timeline in dashboard |
| Document storage | Physical files or scattered digital files | Secure cloud storage |
| Time invested per month | 3-5 hours | 0 hours (we do it all) |
| Cost | Airtime, data, frustration | R50/month |
Ready to Get Peace of Mind?
One flat monthly fee, no contract, and your first verified update within 30 days.
Still Have Questions?
Our team is here to help you understand our pricing and services.
Email: claimtracker@ssgroup.tech
Phone: +27 79 569 1706
Hours: Monday - Friday, 8:00 AM - 5:00 PM (SAST)