Road Accident Fund claims · South Africa
Your claim is moving. Nobody told you.
We follow up with the RAF on your behalf every month, verify what we're told, and write it into your claim file. You stop phoning. You start knowing.
R50 per month · No contract · First update within 30 days
Every entry is dated and verified before it reaches you.
What you get
A written record of your claim, kept up to date by someone other than you.
Claim Tracker is not the RAF and does not decide your claim. What we do is ask, every month, and write down the answer.
Updates
A verified update every month
We follow up on your claim and record what we're told: the current status, what has moved, and anything still outstanding. If nothing changed, we say so.
History
Every entry, dated and kept
Your file holds each update with the date it came in, so you can see how the claim has progressed instead of relying on what you remember from a phone call.
An email when there's something to read
New entry on your file, new email. No app to install and nothing to check daily.
Privacy
Your details, handled under POPIA
Your information travels over an encrypted connection and is used only to follow up on your claim. We ask your permission before we act on your behalf.
Access
Opens in any web browser
Phone, tablet or computer. There is nothing to download, and the pages are built to stay light on a slow connection.
Price
R50 a month, cancel anytime
One flat fee, no contract. Packages for legal firms and consultancies are available on request.
Who this is for
If you've stood in that queue wondering, this is for you.
Claimants recovering at home. Family members keeping track for someone else. Anyone who has waited on a plastic chair for an answer nobody could give them that day.
The queue
You've stood in that line before. We follow up so you don't have to go back just to ask.
Recovering at home
You're already dealing with recovery. This is one less thing to chase yourself.
Helping family
Keeping track of a parent's claim for them, without doing their phoning every month.
On any device
Check your file from your phone, whenever you want to know where things stand.
How it works
Four steps, then we take over the phoning.
Register
Create your account with your ID number, your Accident Report (AR) number and your claim details.
Authorize
Accept the mandate that allows us to ask the RAF about your claim on your behalf.
We follow up
Each month we contact the RAF about your claim and verify what we're told before recording it.
You read it
The entry appears on your file and we email you, including anything you need to act on.
Start your file
Stop chasing your claim.
Registration takes a few minutes. Your first verified update lands within 30 days.
Already registered? Log in