About Claim Tracker

Bringing transparency and peace of mind to RAF claimants across South Africa

Our Story

Claim Tracker is a trading name of SS Group (Pty) Ltd, created to address a critical gap in the Road Accident Fund claims process. We recognized that thousands of South Africans were left in the dark about their RAF claims, spending months or even years without updates on their cases.

Our mission is simple: to provide verified, reliable claim status updates to RAF claimants, giving them the transparency and peace of mind they deserve during what is often a stressful and challenging time.

What We Do

Claim Tracker is a subscription-based service that acts as your authorized representative in tracking your Road Accident Fund claim. For just R50 per month, we:

  • Contact the RAF on your behalf to obtain claim status updates
  • Verify all information through official channels
  • Provide you with monthly updates on your claim's progress
  • Track multiple stages of your claim from submission to payment
  • Maintain a secure digital record of all updates
  • Alert you to any changes or actions required

Why We're Different

Transparency First

We believe in complete transparency. Every update we provide is verified through official channels, and we never speculate or provide false information.

POPIA Compliant

Your personal information is protected according to South African data protection laws. We take your privacy seriously and implement robust security measures.

Affordable Service

At R50 per month, we've made claim tracking accessible to everyone. No hidden fees, no surprise charges.

Authorized Representation

With your digital authorization, we act as your proxy in obtaining claim information, saving you time and frustration.

Our Commitment to You

We understand that your RAF claim represents more than just a case number—it's about your recovery, your financial security, and your future. That's why we're committed to:

  • Accuracy: Every update is verified before being shared with you
  • Timeliness: Regular monthly updates keep you informed
  • Security: Your personal information and documents are encrypted and protected
  • Support: Our customer service team is here to answer your questions
  • Compliance: Full adherence to POPIA and legal requirements

Important to Know

Claim Tracker is an independent service, a trading name of SS Group (Pty) Ltd. We are not affiliated with or endorsed by the Road Accident Fund. We serve as an information intermediary, obtaining and relaying claim status updates on behalf of our subscribers.

We do not provide legal, medical, or financial advice. For professional advice regarding your claim, please consult qualified professionals.

Who We Serve

Our service is designed for anyone who has filed or is in the process of filing an RAF claim, including:

  • Drivers involved in road accidents
  • Passengers injured in vehicle accidents
  • Pedestrians struck by vehicles
  • Cyclists involved in road accidents
  • Families representing deceased claimants

Get Started Today

Let us do the following up on your RAF claim. Registration takes just a few minutes, and you'll receive your first update within 30 days.

Register Now Learn How It Works

Contact Us

Have questions? We're here to help.

Email: claimtracker@ssgroup.tech

Phone: +27 79 569 1706

Business Hours: Monday - Friday, 8:00 AM - 5:00 PM (SAST)